Support for DIISEAPLUS D7

Q: What warranty and support are included?

D7 comes with a 5-year warranty and dedicated customer support. If you need help with setup, troubleshooting, maintenance, replacement parts, or warranty service, our support team is available to assist.

Troubleshooting, FAQs, product care videos, manuals and warranty help for your D7.

What makes D7 different from traditional wet dry vacuums?

D7 cleans without suction. Instead of relying on high-speed airflow, it uses water to wash the floor and recover dirty water, hair, and debris. This helps reduce noise, dust blowback, and the dirty airflow found in traditional wet dry vacuums.

What kinds of messes can D7 clean?

D7 is designed for everyday hard-floor messes including dust, hair, crumbs, food debris, liquid spills, muddy footprints, and sticky residue — so you can handle both wet and dry messes in one cleaning session.

How does D7 keep the machine cleaner?

D7 separates hair and solid debris from dirty water instead of pulling everything through a traditional suction path. This helps reduce buildup inside the machine and makes daily cleanup and maintenance easier.

Does D7 leave water on the floor?

D7 controls fresh-water delivery while collecting used water during cleaning, helping avoid excess water and puddles. A light layer of moisture may remain and drying time can vary depending on the floor and environment.

What warranty and support are included?

D7 comes with a 5-year warranty and dedicated customer support. If you need help with setup, troubleshooting, maintenance, replacement parts, or warranty service, our support team is available to assist.